You will need to contact your Partner or speak to a Citrix sales expert in your region to have your My Citrix account ( OrgID/Account ID) created.
| Scenario | Solution |
| You are an existing customer and want to create a new My Citrix account | Contact your Account Owner or Strategic Partner for the assistance. |
| You are looking for a Trial license and don’t have a My Citrix account | Contact your Partner or speak to a Citrix sales expert in your region. |
| The Citrix account is already created and you want to be added to it | Reach out to your Administrator and ask them to follow the article “How to Add Contacts on a Citrix Account – Customer” to include you under the existing Citrix account. |
| You are trying to create a Citrix Cloud account | Follow the documentation: Signing up for Citrix Cloud |
Note: If you’re not sure who your Account Owner or Strategic Partner is, please contact Citrix Support through a Live Interaction for assistance.
This article guides customers through the steps to create My Citrix Account.