NetScaler Console and NetScaler Agent Security Bulletin for CVE-2024-12284

NetScaler Console and NetScaler Agent Security Bulletin for CVE-2024-12284

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Article ID: CTX692579

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Updated On:

Description

Description of Problem

A vulnerability has been discovered in NetScaler Console (formerly NetScaler ADM) and NetScaler Agent. Refer to below for further details: 

Affected Versions

The following supported versions of NetScaler Console and NetScaler Agent are affected:

  • NetScaler Console 14.1 BEFORE  14.1-38.53

  • NetScaler Console 13.1 BEFORE  13.1-56.18

  • NetScaler Agent 14.1 BEFORE 14.1-38.53

  • NetScaler Agent 13.1 BEFORE 13.1-56.18

This bulletin only applies to the customer-managed NetScaler Console and those that have NetScaler Console Agents deployed. Customers using Citrix-managed NetScaler Console Service do not need to take any action.

Summary

NetScaler Console contains the vulnerabilities mentioned below:

CVE-ID 

Description 

Pre-conditions

CWE

CVSS

CVE-2024-12284 

Authenticated privilege escalation 

NetScaler Console Agent is deployed

 

CWE-269: Improper Privilege Management

CVSS v4.0 Base Score: 8.8

CVSS:4.0/AV:A/AC:H/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H 

What Customers Should Do

Cloud Software Group strongly urges customers of NetScaler Console and NetScaler Agent to install the relevant updated versions as soon as possible: 
NetScaler Console 14.1-38.53 and later releases 
NetScaler Console 13.1-56.18 and later releases of 13.1
NetScaler Agent 14.1-38.53 and later releases 
NetScaler Agent 13.1-56.18 and later releases of 13.1

Workarounds/ Mitigating Factors

None

What Citrix is Doing

Citrix is notifying customers and channel partners about this potential security issue through the publication of this security bulletin on the Citrix Knowledge Center at https://support.citrix.com/securitybulletins.

Obtaining Support on This Issue

If you require technical assistance with this issue, please contact Citrix Technical Support. Contact details for Citrix Technical Support are available at https://www.citrix.com/support/open-a-support-case.

Subscribe to Receive Alerts

Citrix strongly recommends that all customers subscribe to receive alerts when a Citrix security bulletin is created or modified at https://support.citrix.com/user/alerts.

Reporting Security Vulnerabilities to Citrix

Citrix welcomes input regarding the security of its products and considers any and all potential vulnerabilities seriously. For details on our vulnerability response process and guidance on how to report security-related issues to Citrix, please see the following webpage: https://www.citrix.com/about/trust-center/vulnerability-process.html.

Disclaimer

The information on this page is being provided to you on an "AS IS" and "AS-AVAILABLE" basis. The issues described on this page may or may not impact your system(s). Cloud Software Group, Inc. and its subsidiaries (collectively, "Cloud SG") make no representations, warranties, or guarantees as to the information contained herein. ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. BY ACCESSING THIS PAGE, YOU ACKNOWLEDGE THAT CLOUD SG SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT ARISE OUT OF YOUR USE OR FAILURE TO USE THE INFORMATION CONTAINED HEREIN. Cloud SG reserves the right to change or update the information on this page at any time. We accordingly recommend that you always view the latest version of this page. The information contained herein is being provided to you under the terms of your applicable customer agreement with Cloud SG, and may be used only for the purposes contemplated by such agreement. If you do not have such an agreement with Cloud SG, this information is provided under the cloud.com Terms of Use, and may be used only for the purposes contemplated by such Terms of Use.
 

Changelog

2025-02-18Initial Publication

 

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