"Cannot Complete your request" during enumeration for DUO OAuth in 2 factor setup
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Article ID: CTX692247
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Updated On:
Description
Getting " Cannot complete your request" after duo push is successfully sent. In the url tab, we could see the client connection being pointed to storefront successfully
Resolution
Verify the storefront event viewer is seeing the correct credentials and failing due to single sign on event
Modify the corresponding Login Schema:
User Credential Index: 1
Password Credential Index: 2
Create a new Traffic Policy with expression "true" , set the single sign-on settings to "ON" and define these in the Profile:
SSO User Expression: AAA.USER.ATTRIBUTE(1) SSO Password Expression: AAA.USER.ATTRIBUTE(2)
Bind the traffic policy to the Gateway Virtual Server
Problem Cause
This issue can occur because the needed credentials aren't properly passed through to StoreFront.