Notice of Change - Intelligent Traffic Management (ITM) and Network Experience Monitoring (NEM)
Article ID: CTX691799
Updated On:
Description
Information
Citrix Systems, Inc. announces a Notice of Status Change for the End of Life (EOL) date of Citrix Intelligent Traffic Management (ITM) and Network Experience Monitoring (NEM).
The table below explains the Citrix ITM and NEM life cycle management milestones as well as important information regarding dates. The dates and milestones provided are in accordance with stated End of Life/End of Support policies for Citrix Systems, Inc.
Milestones and Dates
|
Milestone |
Definition |
Date |
|
Notice of Status Change (NSC) |
The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a hardware or services platform. In this case, it is the Citrix Intelligent Traffic Management (ITM) and Network Experience Monitoring (NEM) services |
4th October 2024 |
|
End of Sale (EOS) |
The date on which Citrix stopped selling ITM and NEM is 1st November 2019 |
1st Nov 2019 |
|
End of Life (EOL) |
The EOL milestone signals the point at which no support or maintenance is provided. Product information will be limited to the historical material available on citrix.com or other online resources and is subject to removal beyond this date. No firmware releases will be issued beyond this date. |
31st Oct 2025 |
For More Information
For more information about NetScaler Intelligent Traffic Management (formerly Citrix Intelligent Traffic Management) and Network Experience Monitoring services contact your local Citrix sales representative or authorized Citrix business partner.
Additional information is available at citrix.com. Citrix Solution Advisors and other Citrix Partner Network members can obtain more information at citrix.com/partnercentral.
If you have any additional questions concerning these guidelines, contact your Distribution Team, Reseller/Channel Manager, or Citrix Customer Service at 1-800-4CITRIX (1-800-424-8749) or Geo Readiness team to provide local contact support phone number (international).
Issue/Introduction
