After upgrade from CWA  23.9.1.104 to  CWA 24.3.1.97 users cannot login on CWA Windows with error "Unable to connect to the server. Check your network connection and retry."

The URL used for CWA is for NetScaler Gateway and is  set via GPO (https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/store-configuration.html#using-the-group-policy-object-administrative-template)

If the URL is  removed from the registry and the user manually sets the CAG address there is no issue.

Issue is resolved in CWA 2405.10

https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/about.html

• When the NetScaler Gateway store is configured through the command line or Group Policy Editor, you might not be able to sign in to the store and might get the following error message:

“Unable to connect to the Server check your network connection” [RFWIN-35180]

Problem Cause

Bug in CWA Windows