Citrix Profile Management

Introduction

Profile Management is intended as a profile solution for Citrix Virtual Apps servers, virtual desktops created with Citrix Virtual Desktops, and physical desktops. You install Profile Management on each computer whose profiles you want to manage.

Active Directory Group Policy Objects allow you to control how Citrix user profiles behave. Although many settings can be adjusted, in general you only need to configure a subset, as described in these topics.

The best way of choosing the right set of policy selections to suit your deployment is to answer the questions in the Decide on a configuration article.

Usage rights for Profile Management are described in the EULA.

For information on the terminology used in these topics, see Glossary.

Top Knowledge Content

Troubleshooting Common Problems

• CTX222893 - How to Configure Citrix Profile Management

• CTX132805 - Profile Management Configuration Checking Tool - UPMConfigCheck

• CTX460051 - UPM - "The Group Policy Client service failed to sign-in. Access is denied" error observed on login

• CTX235347 - Citrix Profile Management: VHDX-based Outlook cache and Outlook search index on a user basis.

• CTX200572 - Temporary User Profiles Received Instead of Citrix Profile Management Profiles

Workspace Environment Management 

Introduction

Workspace Environment Management (WEM) is Citrix’s Performance Management and UEM (User Environment Management) tool for all XenApp/XenDesktop Enterprise or Platinum Customers with active Software Maintenance (Subscription Advantage is not sufficient). 

Top Knowledge Content

Troubleshooting Common Problems

• CTX225352 - Some WEMs Agent are failing to check in with WEM Broker

• CTX233218 - Understanding Workspace Environment Management (WEM) System Optimization

• CTX229258 - Configure Citrix Profile Management through WEM

• CTX247927 - Red X appears under Synchronization State for WEM Agents

• CTX227544 - WEM agent is not able to connect/synchronize with the WEM Broker Server

Tools and Resources

• WEM Health check tool: https://docs.citrix.com/en-us/workspace-environment-management/current-release/reference/wem-health-check-tool

• WEM Logs https://docs.citrix.com/en-us/workspace-environment-management/current-release/reference/view-log-files .

• Log Parser: https://docs.citrix.com/en-us/workspace-environment-management/current-release/reference/log-parser.html 

Product Documentation

• Main Product Documentation

https://docs.citrix.com/en-us/workspace-environment-management/current-release.htm

• Deprecations and removals

https://docs.citrix.com/en-us/workspace-environment-management/current-release/deprecation