Introduction

This serves as a central location for common StoreFront troubleshooting articles authored and vetted by a group of Citrix subject matter experts in this area.

StoreFront is an enterprise app store that aggregates applications and desktops from Citrix Virtual Apps and Desktops sites and Citrix DaaS into a single easy to use store for users.

It is recommended that all customers refer to the product documentation for configuration related details details regarding the install, set up, upgrade, and uninstall of Storefront and refer to the below support articles based on the specific issue/scenario:

https://docs.citrix.com/en-us/storefront/current-release/install-standard

Top Knowledge Content

Troubleshooting Common Storefront Issues

• CTX206872 : Troubleshooting StoreFront propagation issues

• CTX201213 : Troubleshooting StoreFront Upgrade Issues 

• CTX322676 : Troubleshooting "Detect Receiver" is shown when launching Storefront URL from Edge or Chrome

• CTX207162 : Common Resolutions to “Cannot Complete Your Request” when connecting directly to StoreFront Server

• CTX262124 : Error: "Cannot Complete Your Request" When Connecting to StoreFront

Tools and Resources

• CTX139592 : Steps to Enable StoreFront Verbose Logging

• Installer : StoreFront independent installer download page 

How To

• CTX200239 : How to Reset StoreFront to the Initial Factory Settings

• CTX223877 : How to Configure Authentication at StoreFront using NetScaler Gateway  

FAQs 

• CTX200356 : Additional Lifecycle Information for StoreFront

Provides a brief yet comprehensive overview of the issue, outlining the common challenges and key points that will be addressed in detail in the linked content.