Introduction

Configuring Citrix Gateway with XenMobile establishes the necessary authentication for remote device access to the internal network. This setup allows mobile applications to securely access corporate servers, facilitating seamless business operations from any location and ensuring the protection of sensitive data.

Overview of the Issue

This guide addresses a common connectivity issue where Citrix Gateway fails to connect to the Citrix Endpoint Management Cloud server and configuration details. It provides a detailed solution to troubleshoot and resolve this problem, ensuring continuous and secure access to corporate resources for remote users.

Appendix: Top Knowledge Content

Troubleshooting Common Problems

• CTX582949 - Citrix Gateway unable to connect to Citrix Endpoint Management Cloud server

• CTX227895  - Xenmobile Port requirements

• CTX201129 - Configuration for controlled access to different VPN plugin through netscaler gateway for Xenmobile deployments

Tools and Resources

• https://docs.citrix.com/en-us/xenmobile/server/authentication/citrix-gateway-and-xenmobile.html
• https://docs.citrix.com/en-us/xenmobile/server/advanced-concepts/xenmobile-deployment/integrating-netscaler-gateway-and-netscaler.html