Cannot redirect class=02 device from generic USB channel with 'policy restricted' message shown

Cannot redirect class=02 device from generic USB channel with 'policy restricted' message shown

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Article ID: CTX633224

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Updated On:

Description

The class=02 device cannot be redirected from generic USB channel and the 'policy restricted' message is shown on toolbar - device tab, although 'Allow: Class=02' was specified in the 'Client USB device redirection rules' policy and client device registry 'DeviceRules'.

 

 

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

'Allow: Class=0a' is also needed to be set as following.

 

- Policies in Citrix Studio

  ・Client USB device redirection: Allow

  ・Client USB device redirection rules:

      Allow: Class=02

      Allow: Class=0a

 

- Registry in Client device

  32bit: HKLM\SOFTWARE\Citrix\ICA Client\GenericUSB¥DeviceRules

  64bit: HKLM\SOFTWARE\Wow6432Node\Citrix\ICA Client\GenericUSB¥DeviceRules

  Change  'DENY: class=02‘ to 'Allow: Class=02'.

  Change  'DENY: class=0a‘ to 'Allow: Class=0a'.

 

Note: all based on case word and please try in the test environment first.

 

 

 

 

Problem Cause

The default setting 'DENY: class=0a' is also triggered.

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class=02 # Communications and CDC-Control

class=0a # CDC-Data

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