Virtual keyboard automatic popup feature might not work properly due to API limitations

When the Citrix Workspace app for Windows uses a touchscreen device (e.g., a Surface PC) to access Windows VDA, the client's touch keyboard shall pop up automatically in the Citrix session if we touch an editable area.

Citrix supports the majority of use cases and applications. Here is a list of apps Citrix supported and tested internally:

• Microsoft Excel, Outlook, PowerPoint, Word, Paint, Communicator
• Firefox, Chrome, Microsoft Edge
• Wordpad, Notepad, Notepad++
• CMD, Powershell
• Explorer, Microsoft Remote Desktop Connection Client
• WPS Word, Excel, Powerpoint, PDF

If you encounter a problem with the virtual keyboard automatic popup feature (e.g., PinPad.exe), it is suggested that you bring out the virtual keyboard manually through the Citrix session toolbar.