After installing Single-session OS VDA, Windows Hello for Business cannot be disabled via Intune.

After installing Single-session OS VDA, Windows Hello for Business cannot be disabled via Intune.

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Article ID: CTX617055

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Updated On:

Description

After installing Single-session OS VDA 2209 or 2203 LTSR CU2 (or later), Windows Hello for Business can no longer be disabled via Microsoft Intune.

Resolution

To allow Microsoft Intune to manage Windows Hello for Business settings, delete the registry value HKLM\SOFTWARE\Policies\Microsoft\PassportForWork\Enabled.


Problem Cause

After installing Single-session OS VDA 2209 or 2203 LTSR CU2 (or later), the registry value HKLM\SOFTWARE\Policies\Microsoft\PassportForWork\Enabled is set to 1, which takes precedence over the Microsoft Intune policy.