When using external Windows keyboard attached to iOS device, you may not be able to use some keyboard shortcut combinations in Citrix session.

Examples:

• Use of 'Windows key' may not give desired result.
• Cannot highlight multiple items (files in explorer or cells in a spreadsheet) by keeping 'Ctrl' pressed and left mouse click.
• 'Enter' key may not work within 'Run' window.
• Some shortcuts with more than three keys

An enhancement has been added in Citrix Workspace app for iOS 24.1.0 version to address these issues.
https://docs.citrix.com/en-us/citrix-workspace-app-for-ios/configure/peripheral-devices#enhancement-to-external-keyboard-shortcuts-support

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Problem Cause

Some shortcut combinations are not supported for external keyboards in earlier versions of CWA for iOS