Removing maintenance mode from hosting connection fails (after certificate thumbprint update)
Article ID: CTX584653
Updated On:
Description
- After the SSL certificate is updated on vCenter, updated the cert SSL thumbprint on for DaaS using remote powershell SDK
- We put the Hosting Conneciton in maintenance mode to achieve above.
- Updated the certificates on Trusted People store of Cloud Connectors.
- This causes all the catalogs from this hosting connection to go in "PowerState Unknown" state.
- Even for the powered on and registered VDAs, users cannot launch apps/desktops.
Environment
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Resolution
- Verify if Username is in the format - domain\username
- If it is, change the format to username@domain.com with same password on the existing hosting connection.
- Issue should be resolved.
Problem Cause
On vSphere side, SSO was disabled due to security requirements and only LDAP logins were allowed.
Issue/Introduction
If SSO is disabled for vSphere logins, the Citrix service account must be updated as username@domain.com format with correct password on Hosting Connection.
Additional Information
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