Citrix Workspace App Shows "Unable to connect to the server."
                    
                
                
                    
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Article ID: CTX584020
                        
                    
                    
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Updated On: 
                    
                 
                
                    
                
                    
                    
                        
                            
Description
                        
                        
                            When starting the Citrix Workspace App,  may receive an error message that shows "Unable to connect to the server." 
 
                         
                     
                    
                    
                        
                            
                                
Environment
                            
                            
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Resolution
                            
                            
                                1. Remove a StoreFront from the load balancer.
2. Check that the load balancer's persistence is configured correctly.
Note:
1. Please test it first.
Problem Cause
Storefront server configuration issues with load balancer
 
                            
                         
                        
                    
                    
                        
                        
                    
                    
                
                    
                        
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