CVAD II Unable to connect to Database from DDC and getting an error "reenter controller address"

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Article ID: CTX579957

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Description

  • Re-enter controller address on DDC 
  • error on sql : SSPI Handshake failed with error code 0x8009030c, state 14 while establishing a connection with integrated security; the connection has been closed. Reason: AcceptSecurityContext failed
  • You will be able to find the authentication failures/logon events on the Domain controller to which the sql server is communicating.(Event 17806)
  • All the citrix service return DBNotFound error when you run the below
  • Get-Command Get-*ServiceStatus | Get-Unique | Select Name  
  • Get-Command Get-*DBConnection | Get-Unique | Select Name

Resolution

  1. Shut down the problematic domain controller or reboot the DC and let sql to authenticate with different DC.
  2. Post confirming please check with the vendor(Microsoft ) for the DC failure.

Problem Cause

  • Domain Controller was showing access denied errors when we run  Repadmin /Replsummary  on the Domain Controller.
  • Event 17806 on the sql server, sql server was authenticating with one of the failed Domain Controller. 
  • If you run the Mcrosoft error exe to validate error 
  • No citrix component failure. 
  • err 0x8009030c
    # for hex 0x8009030c / decimal -2146893044 :
      SEC_E_LOGON_DENIED                                            winerror.h
    # The logon attempt failed
    
    

Issue/Introduction

No citrix component failure, Authentication failure