How to verify hardware health status on NetScaler MPX

How to verify hardware health status on NetScaler MPX

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Article ID: CTX570689

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Description

How to verify hardware health status on NetScaler MPX.


Instructions

You have 2 optional ways: 

A
: "stat system -detail" command to display the current health attributes of different NetScaler hardware component.
For a list of health attributes and their recommended value ranges, refer to Citrix Documentation - Hardware health attributes.

B: Alternatively, RECOMMENDED method of performing a health check on a NetScaler is to generate a tech support file (from the GUI or by running show techsupport from the CLI) and uploading the resulting support.tgz file (in /var/tmp/support) to https://cis.citrix.com for analysis. The CIS will analyze the file and generate a report detailing the NetScaler's health and also provide suggestions for improvement. If further assistance is needed, contact Citrix Support.

Environment

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