Radius server test connectivity fails : Error: '1812/udp' is not a valid Radius authentication port.

Radius server test connectivity fails : Error: '1812/udp' is not a valid Radius authentication port.

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Article ID: CTX570580

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Updated On:

Description

Radius server test connectivity failure. Error:
"Either 'ServerIP' is not a valid Radius server, '1812/udp' is not a valid Radius authentication port or Radius client is not configured properly in the Radius server."

 

Resolution

Suggest to free UDP:1812 traffic from NetScaler to Radius server in your environment

Problem Cause

UDP Port is unreachable from NetScaler, you may confirming this block in NetScaler nstrace. 
Filtering the UDP traffic with Radius Server IP in Wireshark, Destination unreachable(port unreachable) info message will show up like below: 
image.png
Click here for NetScaler nstrace.recording
.