Citrix Workspace App : Installation/Uninstallation Failure [View Log]

Citrix Workspace App : Installation/Uninstallation Failure [View Log]

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Article ID: CTX568708

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Updated On:

Description

Error : "The requested operation has failed. To see more information, click View Log. Contact the help desk and provide the log information."

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Environment

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Resolution

  1. Use Fix-it for troubleshooting Citrix Workspace installation. For download, refer to Microsoft Fix-It Troubleshooter  
    • [Fix each Workspace app component in the Install troubleshooter, one by one]
  2. Install latest version of Citrix Workspace App 
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  1. Click on Ok and then Yes when prompted for Automatic Cleanup.
  2. Citrix Workspace is Updated Successfully.

Issue/Introduction

Use Fix-It for all CWa components listed in the Install Troubleshooter list > Install the latest version (Click on Yes to perform Auto-Cleanup) Version of Workspace App cleaned-up and installed is 2305.

Additional Information