Services and Virtual Servers show State: Unknown. / /var/crash filesystem full

Services and Virtual Servers show State: Unknown. / /var/crash filesystem full

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Article ID: CTX567624

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Description

State: Unknown.
Services and Virtual Servers
 

/shell $ cat df-akin.out

Filesystem    Size   Used  Avail Capacity iused ifree %iused Mounted on

/dev/md0      429M   415M   5.6M   99%    13k  44k  23%  /

devfs         1.0k   1.0k     0B  100%      0    0 100%  /dev

procfs        4.0k   4.0k     0B  100%      1    0 100%  /proc

/dev/ad0s1a   1.6G   160M   1.3G   11%    286 211k   0%  /flash

/dev/ad0s1e    13G     6G   6.8G   47%    52k 1.8M   3%  /var

/dev/ad1s1a    20G    20G  -1.6G  109%     69 2.8M   0%  /var/crash

Resolution

Clear space in /var/crash.

As of 13.0-84.x, when adding an additional HDD to an ADC, code was added to create a soft link of /var/nslog to newly created disk /var/crash/nslog.
Upon upgrading past 13.0-87.x, for the first time; this symlink will be created automatically

If you  face an issue with /var/crash filling continuously, you may remove the sym/softlinks in /var/ and the directories from /var/crash/ and reboot the appliance.

Problem Cause

Services and Virtual Servers show State: Unknown.
With /var/crash becoming full, nsaggregator process (which is primarily involved with collecting stats and writing to newnslog) is unable to create/open newnslog files. This is causing it to go into a wait/retry state and other processes are unable to connect to it. err no 61 is "Connection refused".

Issue/Introduction

Services show as status unknown on the NetScaler when var/crash is filled. With /var/crash becoming full, nsaggregator process (which is primarily involved with collecting stats and writing to newnslog) is unable to create/open newnslog files. This is causing it to go into a wait/retry state and other processes are unable to connect to it. err no 61 is "Connection refused".