Launch failure with CDViewer.exe crash on kernelbase.dll .Net Runtime with Workspace App 2305
Article ID: CTX567228
Updated On:
Description
Launching a published app or desktop using Workspace App for Windows version 2305.0 (23.5.0) might fail with the following error seen in the Application event logs of the affected client,
Exception 1 :
CDViewer.exe [...] System.Runtime.InteropServices.COMException [...]
Exception 2 :
Failing application name CDViewer.exe,
version : 23.5.0.54[..]
Faulting module name : KERNELBASE.dll, version : 10.0.19041.3208,
[...]
Exception code : 0xe0434352
offset : 0x0013d902
[...]
Path of failing application : C:\Program Files (x86)\Citrix\ICA Client\CDViewer.exe
Path of failing module : C:\WINDOWS\System32\KERNELBASE.dll
Resolution
Upgrade to the new Workspace App for Windows version 2305.1 or the latest.
You can download the latest version of the Citrix Workspace app from https://www.citrix.com/downloads/workspace-app/
You can download the latest version of the Citrix Workspace app from https://www.citrix.com/downloads/workspace-app/
Problem Cause
The Workspace App version 2305.0 had a few known issues, so this version is rolled back, and a new version is released.Issue/Introduction
Crash of CDViewer at session launch with workspace app 2305
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