Citrix HDX Webcam Optimized Channel is Policy Restricted
Article ID: CTX564795
Updated On:
Description
Citrix HDX webcam optimized channel is shown policy restricted in device toolbar, then Zoom cannot recognize hdx webcam. If generic usb redirection, Zoom can recognize camera.
Resolution
Change "windows media redirection" value to "enabled".
Problem Cause
"Windows media redirection" value disabled. HDX webcam optimized channel depends on Windows media redirection feature.
Additional Information
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