Low performance with Intel X710/XL710/X722

Low performance with Intel X710/XL710/X722

book

Article ID: CTX550452

calendar_today

Updated On:

Description

Creating a snapshot on Citrix Hypervisor 8.2 CU1 might be slower than XenServer 7.1 when using the following driver and firmware.

  • Driver: i40e: Intel(R) 40-10 Gigabit Ethernet Connection Network Driver - version 2.9.21

  • Firmware: fw 8.71.63306 api 1.11 nvm 10.54.7

Environment

Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.

Resolution

Workaround

  1. Disable FW-LLDP using ethtool command. This setting will reset upon reboot (not persistent). 
ethtool --set-priv-flags <ethX> disable-fw-lldp on

 

Permanent Solution

  1. Install Driver Disk for Intel i40e 2.22.20 - For Citrix Hypervisor 8.2 LTSR
  • https://support.citrix.com/article/CTX564298/

Problem Cause

The issue occurs when FW-LLDP (Firmware Link Layer Discovery Protocol) is enabled on Intel X710 NIC.