Secure Hub for Android stops responding after upgrading to Android 13

Secure Hub for Android stops responding after upgrading to Android 13

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Article ID: CTX546829

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Updated On:

Description

End users after upgrading to Android 13 with Citrix Secure Hub installed and configured, may experience the following behavior:

  • Secure Hub goes into an infinite spinning loop 
  • Citrix PIN gets prompted indefinitely 

Resolution

Citrix has released an EAR (Early Access Release) of Secure Hub for Android 23.4.0 that includes the fix. 
We recommend our customers to join the BETA channel of the app via Google Play to test the fix and share feedback directly to our Engineering team.

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