Session Recording don't work, MSMQ shows "waiting to connect, Failed to connect Winsock socket."

Session Recording don't work, MSMQ shows "waiting to connect, Failed to connect Winsock socket."

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Article ID: CTX546712

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Updated On:

Description

Session recording doesn't record, cannot find recording file in session recording player.
MSMQ shows 'waiting connection', create winsock sockets failed. 
 

Resolution

Allow the VDAs to access the TCP port 1801 of Session Recording Servers.

Problem Cause

Port 1801 cannot connect
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