Secure Mail calendar Widget on Android

Secure Mail calendar Widget on Android

book

Article ID: CTX492500

calendar_today

Updated On:

Description

While customer is able to add the Secure Mail calendar widget to the device home screen, they are unable to do so for devices enrolled in WPCOD mode ("Work Profile / Corporate Owned Device").
 

Resolution

A separate device restrictions policy enabling the Widget on the home screen is needed for Work Profile only devices and for devices with a BYOD policy. (Different enrolment methods) By creating a distinct policy specifically to support devices enrolled in WPCOD mode, we were able to add the widget to the home screen.
image.png


Further down in the list of options... select SecureMail from the available apps with widgets which can be allowed
image.png

Problem Cause

Unable to add SecureMail calendar widget to Android home screen in WPCOD mode.