C:\NSWL\bin>nswl -start -f c:\nswl\etc\log.conf
#Debug log file is ./nswl.log-130620221156 & Log level is 1
#NetScaler weblogging configuration file c:\nswl\etc\log.conf is correct
Login unsuccessful (nspe=[redacted IP]:user=nsroot)!!!
 

Problem Cause

Customer was receiving below error when starting the NSWL client.

C:\NSWL\bin>nswl -start -f c:\nswl\etc\log.conf

#Debug log file is ./nswl.log-130620221156 & Log level is 1

#NetScaler weblogging configuration file c:\nswl\etc\log.conf is correct

Login unsuccessful (nspe=[redacted IP]:user=nsroot)!!!

Login unsuccessful (nspe=[redacted IP]:user=nsroot)!!!

The problem was the way the nsroot password was pasted when setting up the NSWL client. The customer was using Ctrl+V to paste the password from a password manager, apparently the Windows Command Prompt translated that key combination to something other than the actual password, causing authentication to fail.