Getting RPC error setting Citrix Printer mapping policy in Studio
Article ID: CTX477707
Updated On:
Description
When adding printers to the printer mapping and compatability policy, you get RPC server is unavailable.
Resolution
Start the Print Spooler service.
Problem Cause
Server 2019 has the Print Spooler service set to disabled. This service is required to be running in order to add printers to the policy.
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