MCS and Nutanix - Error Cannot Create the hosting unit

MCS and Nutanix - Error Cannot Create the hosting unit

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Article ID: CTX477611

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Updated On:

Description

The customer was unable to successfully create a new hosting connection to their Nutanix environment.
However after several attempts it succeeded.
Later when creating VDAs in the CVAD Studio, the wizard would fail frequently at different steps of configuration.
A common error observed when expanded indicated incorrect credentials.

Resolution

The customer used a service account for MCS which had only a mapping in Prism Element (and ensure that service account had no mapping in Prism Central)

Problem Cause

The service account used in MCS had mapping to both Prism Element and Prism Central. The mapping in Prism Central resulted in the intermittent failures.