Citrix CVAD - 1912 - Upgrade error: A working app-library cannot be found

Citrix CVAD - 1912 - Upgrade error: A working app-library cannot be found

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Article ID: CTX477210

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Updated On:

Description

When trying to upgrade DDC from 1912 CU4 to 1912 CU6, an error occurs stating: "A working App Library service could not be found"

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Resolution

1. Remove SQL mirroring if in place. 
2. Perform manual upgrade and also follow the changes mentioned in below article:-
https://support.citrix.com/article/CTX281407
3. Upgrade should then be successful. Run a site test to confirm there is no issues. 
 

Problem Cause

Issue likely caused due to SQL mirroring. 
Please remove SQL mirroring prior to upgrade. 

Issue/Introduction

When trying to upgrade DDC from 1912 CU4 to 1912 CU6, an error occurs stating: "A working App Library service could not be found"