Need to enter credentials multiple times via Workspace app access on MAC OS clients
book
Article ID: CTX464201
calendar_today
Updated On:
Description
The users need to enter credentials multiple times when using Workspace app to login to Gateway on MAC OS clients. Finally, the users still encounter the following error.

Web access works well.
MAC OS version:

Resolution
Change session policy expression from HTTP.REQ.HEADER("User-Agent").CONTAINS("MacOSX") to HTTP.REQ.HEADER("User-Agent").CONTAINS("macOS")
Problem Cause
Incorrect configuration​.
Workspace http header "User-Agent" does not contain keyword "MacOSX" on macOS Monterey client.
Was this article helpful?
thumb_up
Yes
thumb_down
No