In VDA installation log:

PortICACustomActions:  Command line is 'HardwareDevice' 'C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf' 'root\CTXKEYBOARD'

PortICACustomActions:  Installing hardware. Inf = C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf, Id = root\CTXKEYBOARD 

PortICACustomActions:  Installing inf file C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  UpdateDriverForPlugAndPlayDevices failed for device C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf (-536870328)

PortICACustomActions:  Uninstalling hardware id root\CTXKEYBOARD and driver INF C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf

PortICACustomActions:  Cleaning up the binary files of the driver package

PortICACustomActions:  INF File removal succeeded

PortICACustomActions:  Error installing device driver C:\Program Files\Citrix\HDX\Drivers\picakbm\picakbm.inf error 0xe0000248

1, Create Group policy for VDAs

2,Find Computer Configuration > Administrative templates > System > Device Installation > Device Installation Restrictions, Dsiable "Prevent installation of devices not described by other policy settings"

3,VDA run gpupdate /force

4,Try to upgrade again​

Problem Cause