Mouse Pointer Color Setting Not Saved after Reconnection

Mouse Pointer Color Setting Not Saved after Reconnection

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Article ID: CTX463563

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Updated On:

Description

mouse pointer color setting not saved after reconnection
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Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

On the VDA modify the following registry:

Path: HKLM\SOFTWARE\Citrix\PortICA
Value: EnableVistaMousePointers
Type: DWORD
Data: 1

Or

Path: HKLM\SOFTWARE\Wow6432Node\Citrix\PortICA
Value: EnableVistaMousePointers
Type: DWORD
Data: 1

Problem Cause

it is disabled by default.