Webcam redirection does not work for the published zoom application. But it can work when launching zoom from the published Server desktop. The zoom VDI has been installed.

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Running Zoom as a published app is currently not supported. 

Prerequisites for getting started with VDI

• Organizations using Citrix XenDesktop or VMware Horizon server published desktop or Windows Remote Desktop
• Citrix Workspace, VMWare Horizons, AVD client, or Windows remote desktop client
  Note: Citrix Workspace app from the Microsoft store is not supported.

Getting started with VDI – Zoom Support

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Problem Cause

compatibility issue​