NetScaler Gateway show Blank page after authentication passed

NetScaler Gateway show Blank page after authentication passed

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Article ID: CTX461414

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Updated On:

Description

After citrix gateway authentication pass, user is not redirected to Storefront page instead of blank page.

Environment

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Resolution

  1. Double check your storefront store's website URL in Storefront server and input it in NetScaler Session profile under Published Applications tab.
e.g. "https://a.b.c/Citrix/StoreWeb"

Problem Cause

Incorrect Web Interface Address record in NetScaler Session profile under Published Applications tab. This record should be identical to your storefront store's website URL

In customer's defective configuration, It writes like "https://a.b.c/Citrix/Store"

Additional Information

https://www.carlstalhood.com/citrix-gateway-ica-proxy/#sessionprofiles