After upgrade to 13.0-85.x or above, unable to access Citrix VPN.
Article ID: CTX461242
Updated On:
Description
Users getting " No Intranet IP available " post authentication to Citrix VPN.
This is only seen in ADC version 13.0-85.x and above
Resolution
Issue is tracked as NSHELP-31478 and will be fixed in upcoming releases. Workaround provided
Session Profile --> Network Configuration --> Advanced --> <Make changes as below >
You can also apply this setting globally but it is ideal to apply it to session profile as well.
Session Profile --> Network Configuration --> Advanced --> <Make changes as below >
You can also apply this setting globally but it is ideal to apply it to session profile as well.
Problem Cause
We see this in ns.logs:
default SSLVPN Message 659106 0 : "Failed to process setclient for id <d8>, user <hitesh> due to <failed to get IIP>"\n
in VPN logs:
2022-08-08 13:15:51.763 | Tid: 16325 | EVENT | Not enabling Citrix Virtual Adapter, as client IIP isn't present
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