Basic steps to take for troubleshooting slow performance of Citrix Studio
Article ID: CTX460185
Updated On:
Description
Extremely slow performance is exhibited in Studio on DDC server, e.g. when clicking a machine catalog it may need up to 5mins before the catalog content is fully shown.
Environment
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Resolution
- Shutdown one of the DDC and check whether the problem is related to the target DDC
- Check the SQL transaction log space for Site/Monitor/Log DB to confirm whether it is nearly full.
- Use Powershell listed in CTX238581 and check if the command execution is slow.
- If the issue only happens on Studio, then try to clear the MMC cache for Studio:
- Open a new instance of the Microsoft Management Console (MMC) (Start -> Run… ->mmc -> OK) and go to File -> Options -> Disk Cleanup.
- Click on Delete Files to delete MMC cache files and per-user preferences for console files which are saved in the user’s profile.
- If all these cannot help, try to enlarge the CPU/Memory hardware resource of each DDC and DB, then restart them.
Problem Cause
- Connection between DDC and DB is unstable, or transaction log is full for Citrix databases.
- Caused by DDC mmc cache loading issue
- VM performance is degraded.
Additional Information
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