Unable to launch published apps or desktops, no Terminal Server License Servers available
Article ID: CTX460043
Updated On:
Description
• The customer created a test Machine Catalog using Multipoint Communication Services (MCS) with only one Virtual Delivery Agent (VDA) and published Chrome, Calculator, and a Desktop
• When attempting to launch any app, the progress popup comes up and closes out immediately with no errors
• When launching the Desktop, the CDViewer shows up for a few seconds and closes out
• If trying again, he may get an error ‘The remote session was disconnected because there are no Terminal Server License Servers available to provide a license’
Environment
Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items.
Resolution
Add the new VDA to an Organizational Unit (OU) that gets the Group Policy Object (GPO) indicating the Remote Desktop Services (RDS) License server and RDS mode.
Problem Cause
New VDA was not linked to the GPO that applies the RDS License server and mode
Additional Information
Was this article helpful?
Yes
No
Powered by
