“Account Fetch failed” when sign in published Edge with MS account on Server 2022/2019

“Account Fetch failed” when sign in published Edge with MS account on Server 2022/2019

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Article ID: CTX457843

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Updated On:

Description

  • “Account Fetch failed” when login published Edge on Server 2022/2019
  • Issue only happens on Published Edge App. When launch edge directly in published Server VDA, it works OK
  • Whether any profile policy deploy or not, issue keep same

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Resolution

Change the application compatibility mode for Edge 

1. Navigate to: C:\Program Files (x86)\Microsoft\Edge\Application

2. Change the compatibility setting for all users to Windows 7: (Windows 8 didn't work)
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3. Login is successful:
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Problem Cause

Compatibility issue between Seamless App mode and Microsoft Edge
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