Published Applications Scaled to 150% Regardless of Endpoint or Workspace App DPI Settings

Published Applications Scaled to 150% Regardless of Endpoint or Workspace App DPI Settings

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Article ID: CTX457045

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Updated On:

Description

Published applications appear scaled to 150% and are not drawn correctly depending on the application. Changing the DPI scaling on the desktop or Workspace App DPI Settings has no effect.

Environment

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Resolution

After changing HKCU\Control Panel\Desktop LogPixels to decimal 100 via policy or manually, the drawing issues were resolved.

Problem Cause

There was a GPO in the environment setting HKCU\Control Panel\Desktop LogPixels to decimal 150, causing a DPI Scale Factor of 150% to apply to VDA sessions.