MS Teams performance issues inside Citrix Azure VDI
Article ID: CTX457014
Updated On:
Description
Users experiencing poor Audio Visual performance with MS Teams on new Citrix Azure hosted VDIs.
Setup has been followed from article - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html
Resolution
Audio over UDP policy needs to be set - https://docs.citrix.com/en-us/citrix-daas/multimedia/audio.html
If you are using Citrix gateway, please check out article - https://www.citrix.com/blogs/2015/04/03/udp-audio-through-a-netscaler-gateway/
Audio was being used over TCP.
If you are using Citrix gateway, please check out article - https://www.citrix.com/blogs/2015/04/03/udp-audio-through-a-netscaler-gateway/
Problem Cause
Audio was being used over TCP.
Issue/Introduction
Users experiencing poor Audio Visual performance with MS Teams on new Citrix Azure hosted VDIs.
Setup has been followed from article - https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html
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