Published application hangs during Session Reconnect
Article ID: CTX399349
Updated On:
Description
The user logs on to the Receiver for Web site by a browser and Launch the Published application. The Client is configured to enter into Hybernation Sleep while it is not used. When the client resumes from sleep, the application is in hung state.
Resolution
Disabling the EDT helped us to resolve the issue.
Problem Cause
When the Client tries to resume the connection, it receives an error 0xc00000b5 (Status_IO_Timeout). The SR (Session Reliability) thread receives CLIENT_STATUS_CGP_DISCONNECT. We also notice the retransmits from the UDP packets during the time of the hung scenario.Additional Information
https://support.citrix.com/article/CTX220732
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