Keyboard layout dynamic sync not working with East Asian, Cyrillic language usernames
Article ID: CTX341644
Updated On:
Description
- When a user using Windows English OS and the username chars are East Asian/Cyrillic Unicode, the Keyboard layout dynamic sync of the Citrix Workspace App will not work.
- The remote language bar’s language will always be the first-time synced language when the session is created.
- Changing Microsoft IME language will not be synced dynamically to the remote language bar.
Resolution
To resolve the issue,
Use the same language on your client Windows OS to install the Citrix Workspace App when the username chars are East Asian/Cyrillic Unicode. For example,
Use the same language on your client Windows OS to install the Citrix Workspace App when the username chars are East Asian/Cyrillic Unicode. For example,
- Install Citrix Workspace App on the native Japanese Windows 10 OS when the username chars are Japanese characters
- Install Citrix Workspace on the native Russian Windows 10 OS when the username chars are Russian characters.
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