Published Citrix Studio freezes intermittently when used as a seamless app

Published Citrix Studio freezes intermittently when used as a seamless app

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Article ID: CTX338437

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Updated On:

Description

when studio is published as an app it may freeze intermittently without any known trigger 
Issue will not be seen in RDP, RDP Initial App, Citrix hosted shared desktop and is only seen when using seamless mode 

Resolution

disable following policies Citrix policies • “Remote the combo box” • “Automatic Keyboard Display” • “Unicode Keyboard Mapping” (or EnableKlMap registry flag)

Problem Cause

process was stuck while processing UIAutomationCore calls

Issue/Introduction

Citrix studio may hang when published as a seamless app