Videos played are laggy in Citrix session when using Workspace App for Chrome
Article ID: CTX335409
Updated On:
Description
Videos inside a published desktop session are very laggy when using Workspace App for Chrome despite using a GPU. This issue was not seen over any other platforms such as Windows/MAC
Resolution
Apply the below policies to make the best use of GPU enabled VDAs in the Citrix session for Workspace App for Chrome:
1) Use video codec for compression: use when preferred (default)
2) Visual quality: Build to lossless
3) Optimize for 3D graphics workload: Disabled (default)
1) Use video codec for compression: use when preferred (default)
2) Visual quality: Build to lossless
3) Optimize for 3D graphics workload: Disabled (default)
Problem Cause
Policy configuration
Issue/Introduction
Laggy video performance when using Workspace App for Chrome
Additional Information
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