MDM Policy on macOS 12 devices shows as “Unverified”

MDM Policy on macOS 12 devices shows as “Unverified”

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Article ID: CTX331519

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Updated On:

Description

Current enrolled devices that were upgraded from macOS 11 or earlier to macOS 12 or newly enrolled devices on macOS 12 may show “Unverified” under the macOS device “System Preferences > Profiles”

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Resolution

Edit and re-deploy the policy to device. This will re-sign the policy with a public CA, and then profile will display as “Verified”.


Problem Cause

Apple has made changes to the verification of device profiles, whereby starting in macOS 12, only profiles signed with public CAs are displayed as “Verified”. Private CAs, such as those used by Citrix, will now display as “Unverifed” in macOS 12.