ERROR: Operation not permitted - no FIPS card present in the system

ERROR: Operation not permitted - no FIPS card present in the system

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Article ID: CTX330685

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Updated On:

Description

Attempting to check FIPS status on the Citrix ADC MPX 8900 FIPS certified appliance or the Citrix ADC MPX 15000-50G FIPS certified appliance using the show fips command results in the error message "ERROR: Operation not permitted - no FIPS card present in the system."

Resolution

To check the FIPS status of the Citrix ADC MPX 8900 FIPS certified appliance or the Citrix ADC MPX 15000-50G FIPS certified appliance, use the syntax:
show system fipsStatus

For more information, please see the Citrix ADC MPX FIPS certified appliances documentation below.

For more details about FIPS:
Citrix ADC FIPS Compliance/Validation FAQ


Problem Cause

The syntax used with prior Citrix ADC FIPS certified appliances is not applicable to the Citrix ADC MPX 8900 FIPS certified appliance nor the Citrix ADC MPX 15000-50G FIPS certified appliance. The following syntax is not applicable:
show fips
show ssl fips

 

Issue/Introduction

The syntax "show fips" is not applicable to the Citrix ADC MPX 8900 FIPS certified appliance or the Citrix ADC MPX 15000-50G FIPS certified appliance. Instead, use the syntax: show system fipsStatus

Additional Information

Citrix ADC 12.1 : SSL Offload and Acceleration : Citrix ADC MPX FIPS certified appliances
https://docs.citrix.com/en-us/citrix-adc/12-1/ssl/citrix-adc-mpx-fips-certified-appliance.html

Citrix Hardware Platforms : Citrix ADC MPX : Citrix ADC MPX hardware-software compatibility matrix
https://docs.citrix.com/en-us/citrix-hardware-platforms/mpx/mpx-hardware-software-compatibility-matrix.html