"Detect Receiver" is shown when launching Storefront URL from Edge or Chrome.

"Detect Receiver" is shown when launching Storefront URL from Edge or Chrome.

book

Article ID: CTX322676

calendar_today

Updated On:

Description

When launching Storefront URL from Edge or Chrome, "Detect Receiver" is shown.
This issue doesn't happen within IE Browser.

image.png


Instructions

It is expected behavior.
Edge and Chrome do not support ActiveX Control or any other form of browser extensions. This makes it impossible for Citrix Receiver for Web to detect whether the native Receiver is installed.

You can disable "Detect Receiver" by setting protocolHandler to "false" in web.config.

https://support.citrix.com/s/article/CTX202461-storefront-26-how-to-disable-receiver-detection?language=en_US

Noted: After you disable "Detect Receiver", as side effect, the SSO will not work along with Edge and Chrome.

Additional Information

https://support.citrix.com/s/article/CTX202461-storefront-26-how-to-disable-receiver-detection?language=en_US

See https://support.citrix.com/article/CTX269089  for a description of how to edit the web.config

Domain Pass-through does not work with Microsoft Edge and Google Chrome