How to Block MDM Profile Removal on Apple Device Enrollment Program (DEP) devices

How to Block MDM Profile Removal on Apple Device Enrollment Program (DEP) devices

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Article ID: CTX321903

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Updated On:

Description

By enabling the following setting, Citrix Endpoint Management administrators will be able to prevent users from removing the Mobile Device Management profile from Apple Device Enrollment Program (DEP) devices.


Instructions

1. Sign in to the Citrix Endpoint Management o XenMobile console.
2. Navigate to Settings > Apple Device Enrollment Program (DEP) > Edit DEP Account.
3. Toggle "Allow enrollment profile removal" to "NO". 

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Please note: Users will be able to uninstall Secure Hub, but the MDM profile will remain on the device, and it will still be possible to send notifications and wipe to the device.

Additional Information

Deploy devices through the Apple Deployment Program: https://docs.citrix.com/en-us/xenmobile/server/provision-devices/apple-deployment-program.html