No audio comes up through MS Edge or Google Chrome as published app

No audio comes up through MS Edge or Google Chrome as published app

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Article ID: CTX319785

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Updated On:

Description

Using MS Edge or Google Chrome as published app, users get no audio through it when playing back audio or video media.

Environment

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Resolution

Set the below registry keys on the VDA

        Location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge
        Name: AudioSandboxEnabled
        Type: Reg_DWORD
        Value: 0

        Location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome
        Name: AudioSandboxEnabled
        Type: Reg_DWORD
        Value: 0


 

Problem Cause

MS Edge, Chromium base, exhibits the same behavior as Google Chrome 79 due to the Audio Sandbox feature.

Additional Information

https://discussions.citrix.com/topic/406285-chrome-79-no-audio/

Microsoft Edge-Policies