Propagation Error: "Server is not reachable. Configuration settings might be out of date"
Article ID: CTX317917
Updated On:
Description
- When selecting propagate changes in the primary Storefront server, the propagation completes successfully however the following warning and error is present in the server details:
- Warning - "Propagated changes today at ___. Some servers were not synchronized."
- Error - "Server is not reachable. Configuration settings might be out of date."
- In the event logs at the exact time of propagation the following error is also present:
Environment
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Resolution
- After verifying that both the NT SERVICE\CitrixClusterService and the NT SERVICE\CitrixConfigurationReplication are added to the CitrixStorefrontAdministrators group, also add the account the user is logged into to the CitrixStorefrontAdministrators group in both Storefront servers
- mmc --> File --> Add/remove snap-in -->Local Users & Groups --> Ok --> Groups --> CitrixStorefrontAdministrators --> Right click --> Properties --> Add
- Ensure user account control settings on secondary storefront server are set to "Never notify" and on the primary Storefront server they are enabled.
- Control Panel -> User Accounts -> User Accounts -> Change user account configuration changes
Problem Cause
The following are 2 causes:- User account control settings were enabled on both Storefront servers.
- The account the user was logged into and trying to propagate from was not added in the CitrixStorefrontAdministrator properties.
Additional Information
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